Terms & Conditions

📜 Terms & Conditions

These Terms & Conditions govern your use of Gulzem.com and purchases made through our platform.

General

• By accessing Gulzem.com, you agree to comply with these terms.

• We reserve the right to update or modify these terms at any time.

Products & Pricing

• All products listed are subject to availability.

• Prices may change without prior notice, but confirmed orders will not be affected.

• We strive for accuracy, but errors in product descriptions or pricing may occur.

Orders & Delivery

• Orders are processed after confirmation via email/phone.

• Delivery is handled by Leopard Courier Services across Pakistan.

• Estimated delivery time: 2–5 working days (may vary by location).

Returns & Refunds

• Products can be returned within 7 days of delivery if damaged, defective, or incorrect.

• Refunds are processed after inspection of returned items.

• Cosmetics and skincare items must remain unused and sealed to qualify for return.

Limitation of Liability

• Gulzem Deals is not responsible for delays caused by courier services or unforeseen circumstances.

• We are not liable for misuse of products beyond their intended purpose.

By shopping at Gulzem.com, you agree to these Terms & Conditions. Our goal is to ensure fair, transparent, and enjoyable transactions for all customers.